System Status

Experiencing Issues with Incoming Text Proxy and Outgoing Text Gateway and Proxy

Dashboard ? Operational
API ? Operational
Maps ? Operational
iOS ? Operational
Android ? Operational
Locations streaming ? Operational
Locations storage ? Operational
Analytics ? Operational
Search ? Operational
ETA ? Operational
Billing ? Operational
Infrastructure ? Operational
Incoming Voice Proxy ? Operational
Incoming Text Proxy ? Degraded Performance
Outgoing Voice Proxy ? Operational
Outgoing Text Gateway and Proxy ? Degraded Performance
Telephony Charges Monitoring ? Operational
Email Gateway ? Operational
Fulfillment ? Operational
Chat ? Operational
Route Optimization ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System security upgrades. Jun 20, 2025 03:00-04:00 PDT

Dear Customers,

We would like to inform you about scheduled maintenance that will take place on June 20th at 03:00 AM PST. During this time, our services may be temporarily unstable. If you experience an error during this time simply retry your action. We are working to minimize disruption and appreciate your patience and understanding.

If you have any questions or concerns, don't hesitate to contact our support team.

Thank you.
Posted on Jun 12, 2025 - 06:21 PDT
System Metrics Month Week Day
Dashboard Response Time ?
Fetching
API Response Time ?
Fetching
Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
iOS Provisioning errors
Resolved - The team has applied the fix for the configuration issue causing provisioning problems. The issue should be fully resolved now.
Jun 9, 18:11 PDT
Identified - The issue has been identified as an issue with a deployment script. A fix is in process and the system is stabilizing.
Jun 9, 17:02 PDT
Investigating - There is currently an issue blocking initial logins with new devices on the iOS app. Most devices that have previously logged in will not be affected.

The team is investigating this now.
Jun 9, 16:30 PDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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