Onfleet Status - Telephony - US shared toll-free number degradation

Telephony - US shared toll-free number degradation

Incident Report for Onfleet

Resolved

This incident has been resolved.

Posted Nov 07, 2023 - 11:11 PST

Monitoring

We have worked with our telephony provider to resolve the issue and are now monitoring traffic from the shared high throughput toll-free phone number.

Posted Nov 07, 2023 - 10:50 PST

Investigating

We are investigating issues related to the shared high throughput US toll-free phone number used for notifications and call anonymization that is affecting some customers.

Posted Nov 07, 2023 - 09:08 PST

This incident affected: Incoming Voice Proxy, Incoming Text Proxy, Outgoing Voice Proxy, and Outgoing Text Gateway and Proxy.